© 2017 by JDELLIS.MARKETING.

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Customer Support

Have any questions or concerns ? We’re always ready to help! Call us at 877.332.8794 or send us an email at masterspieces17@gmail.com

FAQs

How do I track my order?

 

After payment your tracking information will be sent to you via paypal.  If you do not receive your tracking information within 2 business days, plase email us at masterspieces17@gmail.com.

 

 

How long will it take to process my order?

 

It will take 7-10 to manufacture your products. Note; all products are manufactured within the contiguous 51 states. If you need a rush order please email prior to placing your order [see contact page].

 
 

 

What are your delivery options?
 

Delivery options are provided once you are ready to place your order.  Standard shipping is $5.95 for 2-3 business day transit via USPS.  Note: Faster shipping options are available (via FedEx).

 

 

 

How do I return an item?
 

We do not accept returns. Please adhere to the return policy. 

How can I contact your couriers?
 

We primarily use USPS & FedEx.  After you have received your tracking infromation you can reach these couriers at:

 

U S P S : 1 . 8 0 0 .  2 7 5 - 87 7 7 

F E D E X : 1 . 8 0 0 . G O F E D E X  [ 4 6 3 . 3 3 3 9 ]

 

 

Do you provide International delivery?
 

We do not provide international delivery at this time.  

 

 

What is your returns policy?
 

All pieces are customized to fit your specific needs.  As a result we do not accept returns. Please consider this when placing an order.